Agentic & Interactive AI

Agentic AI enables natural, dynamic interactions and automation with technology using speech and gestures. This breakthrough is reshaping how customers expect to interact with software, and consumer demand for “natural human interfaces” via AI agents is fueling the next wave of digital transformation. Marlabs can help you implement agentic AI to engage customers; support internal resources; simplify navigation; and amplify research, development, and information management.

What Is Agentic AI?

Unlike static AI, which simply processes data in the background, agentic AI actively analyzes and responds to input — whether it’s text, speech, gestures, or even images — in real-time, fluid conversations. Interactive, agentic AI is the future of work because of how it pairs a natural language approach with a complex automation infrastructure.

Intelligent Automation at the Center

On their own, large language models (LLMs) don’t transform businesses. These models need to be layered onto a powerful and intelligent automation infrastructure, and that infrastructure needs to be built on data and processes that are contextually relevant to your business. By strategically developing these data and automation layers, we enable agents to take in user input and respond in an accurate, meaningful way. We approach the connections between these layers through APIs, customer scripts, connectors and plugins, event-driven architectures, and other applications fit to your organization’s needs.
By going beyond simple process automation, we create intelligent enterprises. Our AI agents not only automate operations but also continuously — and automatically — learn and grow with your organization while humans continue to monitor and handle exceptions. With this paradigm, an intelligent automation foundation allows our AI agents to streamline even complex tasks and free your resources for more meaningful, innovative work.
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Agentic AI in Action

By coupling generative AI models with strong automation infrastructures, agentic AI marks pivotal advancements in developing more intelligent systems and enterprises. At Marlabs, we also exponentially increase our clients’ possibilities for advancement through digital workforce augmentation and multi-agent systems, which we pair with our unique UI/UX approach to develop AI that’s human-friendly and intuitive to work with.

Some of the most common use cases for agentic AI include:
Customer support chatbots and interactive call systems
Knowledge management assistants for context-aware research
Document creation, editing, and analysis
Project management support for scopes, schedules, and budgets
Education and training creation, tracking, and analysis
Healthcare applications

Agentic AI for Databricks Migration

Another major use case for agentic AI is for data migrations. At Marlabs, our data and AI engineers have built Databricks-specific AI agent pods that work alongside our human experts to support Databricks migrations. These AI agents speed up Databricks implementation by 30%, drive down costs, and eliminate downtime.
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Como a IA interativa pode ajudar sua empresa?

Industry-Specific Solutions

Marlabs has a proven track record of delivering tailored, interactive AI agents for digital workforce augmentation that delivers measurable impact across diverse sectors. Our AI experts use their industry expertise to tailor solutions that meet your needs, follow industry best practices, and deliver results that redefine what’s possible.

Healthcare

Our AI agents enhance microscopy for disease classification and predict patient discharges, empowering clinicians to focus on care. Clients have reduced diagnostic workflows from weeks to days, accelerating outcomes.

Life Science

We’ve created AI agents for medical annotation and image analysis, AI-powered analytics for test kit production, and predictive maintenance for manufacturing machines and medical devices.

Finance

Our risk-based AI agents monitor and prioritize critical cases, sharpening decision-making and compliance while speeding up the time to approval and other decisions.

Telecom

Our agents’ predictive analytics and insight generation optimize intelligent network operations, minimizing downtime and boosting efficiency.

Manufacturing

We incorporate vision AI into our manufacturing agents’ capabilities to streamline quality control and logistics, driving operational excellence.

Databricks’ Agent Bricks

While we have a number of AI partners and our strategic solutions are customized to the technology that fits your needs best, we’re also particularly excited about the capabilities of Databricks’ Agent Bricks for agentic AI and digital workforce augmentation. Agent Bricks’ agentic AI capabilities for information extraction, custom large language models, knowledge assistants, and multi-agent supervisor workflows:
  • Connect directly with your organization’s data and are governed end to end by Databricks’ industry-leading Unity Catalog for data governance and lineage.
  • Tune, test, and improve agents automatically so you don’t have to, allowing you to develop and deploy agents quickly.
  • Automate agent optimization through natural language processing, enabling non-technical users to support agent development.
  • Use synthetic data and built-in evaluation to keep improving automatically. That means less manual work and faster results you can trust.
  • Update agent configurations for optimal cost and accuracy, making agentic AI and digital workforce augmentation more affordable than ever.

Why Is Prompt Interception Vital to Implementing LLMs?

Unlike a simple chat with a friend, agentic AI interactions involve complex, behind-the-scenes processes. It's not just a direct path from your question to the AI's answer.  

AI agents have “hidden hands” (known as prompt interception) that guide and filter their responses to ensure LLMs behave properly and answer appropriately and accurately.  

One of the largest hurdles to deploying AI is the infrastructure cost behind these hidden hands. To help clients overcome this challenge, we built our own proprietary solution, PromptRouter, to greatly reduce overhead for running generative AI solutions.  

PromptRouter automatically analyzes the request complexity and effectively answers questions while saving you money. It also provides a security framework to help make sure the AI is used responsibly within the corporate guidelines.
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Quem são nossos parceiros de IA?

Estrutura de dados da Microsoft

O Microsoft Fabric com Co-Pilot AI é uma plataforma de análise e dados de ponta a ponta que unifica

Databricks

O Databricks combina IA generativa com os benefícios de unificação de uma arquitetura de casa no lago. Isso permite que ele alimente um mecanismo de inteligência de dados que compreende a semântica exclusiva de seus dados.

Salesforce

O Salesforce Einstein é uma plataforma de IA integrada ao conjunto de soluções de negócios da Salesforce. Ele oferece recursos como previsão de conversão de leads, chatbots para atendimento ao cliente e recomendações personalizadas de produtos.

Inteligência artificial do Google

O AI Platform do Google Cloud simplifica o fluxo de trabalho de aprendizado de máquina de ponta a ponta, permitindo que os desenvolvedores criem, treinem e implantem modelos com eficiência.

AWS

A AWS fornece uma ampla variedade de serviços de IA, incluindo aprendizado de máquina, processamento de linguagem natural e visão computacional, que podem ser facilmente integrados aos aplicativos.

Snowflake

By harnessing the Snowflake AI Data Cloud, we enable real-time data access and sharing across business units and partners. Our AI agents can tap into governed, high-quality data directly within Snowflake to deliver personalized insights and automate complex decisions.

Somos seu parceiro com tecnologia de IA

Nossa abordagem de IA baseada em dados, juntamente com nossa experiência, conhecimento, parcerias e metodologia comprovada para adoção da IA, impulsionarão a inovação e a transformação contínua.

Experiência de IA

  • Desenvolvimento de IA
  • Prova de conceitos de IA
  • Descoberta e educação em IA
  • Centros de excelência em IA

Processo de IA

  • Descoberta e estratégia de IA
  • Disciplinas de serviços de IA, focadas em resultados
  • Estrutura de evolução da IA

Perspectiva da IA

  • A IA é transformadora, mas deturpada.
  • A IA não é apenas tecnologia, mas uma nova função comercial.
  • Uma base de dados clássica é necessária para a IA.

Parceiros de IA

  • Microsoft Fabric
  • Databricks
  • Salesforce
  • Inteligência artificial do Google
  • FOI
  • Snowflake

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