What Is Intelligent Automation, and How Does It Work?

Intelligent automation integrates AI, machine learning, robotic process automation (RPA), natural language processing, and computer vision to optimize business processes and operations and reduce the need for human intervention in performing repetitive tasks.

At Marlabs, intelligent automation also serves as the foundation for our vision of intelligent enterprises that are empowered by digital workforce augmentation through AI agents.

Learn more about the future of how intelligent automation will transform enterprises in this video from Marlabs VP of Intelligent Automation, Jeff Springer.

Reimagine Processes

Mine, simplify, and categorize workflows to build a lean, intelligent operating model with an end-to-end view of processes and performance

Apply Process Automation

Automate rules-based, repetitive processes and tasks using RPA to boost speed, accuracy, and efficiency across workflows

Create an Intelligent Enterprise

Automate operations with AI that continuously learns, while humans monitor and handle exceptions

Unleash Cognitive Intelligence

Automate complex processes using AI to go beyond rule-based logic, applying judgment, context, and adapting to variations

Intelligent Automation Solution Partners

Our Intelligent Automation Accelerators in Action

Purchase Order Automation in SAP

Our team end-to-end agentic automation process for purchase order processing. From email intake to SAP purchase order confirmation, our solution removes the need for manual intervention and improves speed, accuracy, and auditability.

Order to Cash Automation

We built our agentic AI accelerator for the order-to-cash process on UiPath’s Orchestrator and Maestro capabilities. This accelerator streamlines and automates the order-to-cash process while keeping humans in the loop where it matters.

No Automation vs RPA vs Intelligent Automation

Eliminating unnecessary manual tasks has always been the goal of automation. While robotic process automation (RPA) has been a dominant method for decades, it falls short when dealing with complex, unstructured processes. Artificial intelligence (AI), especially generative AI, offers a more versatile approach by enabling automation to handle tasks that require judgment, reasoning, and adaptability.

No automation

Without automation, your processes are more prone to error.

RPA

With business process automation, you reduce error by reducing manual processes.

Intelligent Automation

With intelligent automation, you reduce error while also increasing efficiency, even with more complex processes.

No automation

Without automation, your processes are more prone to error.

RPA

With business process automation, you reduce error by reducing manual processes.

Intelligent Automation

With intelligent automation, you reduce error while also increasing efficiency, even with more complex processes.

How Intelligent Automation Empowers Digital Governance

Intelligent automation goes far beyond typical process automation. By leveraging AI and machine learning, intelligent automation transcends integration and empowers more effective governance.

Eliminates error

Drastically reduce errors by automating tasks prone to human mistakes and automating the verification and validation of input.

Improves data consistency

Ensure data and business processes are handled and processed the same way every time, resulting in more consistent, accurate data.

Strengthens data integrity

Maintain data accuracy and reliability by acting as a control for duplicate or conflicting information and unauthorized changes, while also monitoring for anomalies.

Enhances data transparency

Provide better visibility into data trends and patterns, as well as unparalleled insight, context, and real-time reporting of essential information.

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