Salesforce for Manufacturing

Marlabs implements Salesforce for manufacturing organizations as more than just another tool in the tech stack. By strategically designing the platform to target specific KPIs and business needs, we make Salesforce into the powerhouse you’ve always wanted it to be. Not only do our solutions improve customer relationships, but they also unify your teams and unlock innovation across the organization.

Modernizing Manufacturing

As the digital age transforms the way businesses operate, manufacturing organizations find themselves inundated with waves of new technology and ideologies. Some are stuck with slow legacy systems and manual processes that can’t keep up with the market. Others end up with a suite of new tech systems that don’t connect well to one another.

At Marlabs, we implement Salesforce in a way that strategically modernizes and integrates our clients’ technologies with digital solutions custom-built to their business needs. At the same time, we apply industry best practices for modern digital ecosystems to ensure your systems scale with your growth. Our Salesforce solutions tackle industry challenges to bring you:

Smooth customer & partner experiences

With enhanced visibility into customer preferences and unified partner communications, Salesforce streamlines support and collaboration.

Efficient sales & quoting processes

We use Salesforce to automate quoting and RFP processes, implement AI for pricing accuracy and forecasting, and integrate systems for seamless order management.

Supply chain & demand forecasting accuracy

By enabling real-time inventory visibility in Salesforce, we ensure accurate demand planning and forecasting to align your sales, ops, and supply chain teams.

Proactive service & after-sales management

Improve both operational efficiency and customer satisfaction with Salesforce’s predictive maintenance capabilities and self-service portals.

Connected systems (ERP, CRM, PLM, MES)

We develop a single source of truth for customer and partner interactions by seamlessly integrating all your enterprise systems, including ERP, PLM, and MES systems.

Trustworthy customer insights

Salesforce’s 360-degree customer views, paired with its AI-powered insights and recommendations, allow manufacturers to identify buying patterns and personalize connection.

Unlock AI-Powered Digital Transformation

Our digital solutions are powered by our expertise in AI, paired with Salesforce’s Einstein and Agentforce AI layers. With intelligent automation, prediction, and analysis, we:

Accelerate your products’ time to market

Unlock new possibilities for innovation

Remove reliance on manual processes and tools

With Salesforce’s Einstein and Agentforce capabilities and our own custom AI expertise, we keep you ahead of the curve—rather than left behind. We automate and embed AI into all your workflows, including those for:
  • Forecasting & inventory planning
  • RFP & quote automation
  • Customer service and tech support
  • Claims processing
  • Service & maintenance scheduling
  • Personalized customer marketing

Salesforce for Manufacturing Quotes in Action

For a global manufacturing leader in agribusiness, food, and ingredients, Marlabs implemented Salesforce to support the client in transforming their quoting process through several key initiatives. Our team:
Ensured pricing accuracy by implementing defined processes to improve pricing precision and overall margins.
Centralized quote management by ensuring all quotes are captured in the system to enable data-driven decision-making.
Automated quote scheduling and pricing through intelligent automation that doesn’t require manual intervention, which has been especially valuable for key customers.
Developed a multi-month quoting solution that provided customers with better visibility into future pricing.
Automated team collaboration by integrating freight, product management, and inventory to streamline collaboration across teams.
Leveraged contract management for growth by using contract data to drive upselling and cross-selling opportunities.
Set up customer 360° views with integrated data from 10+ systems to provide a unified customer view.