Our Experience with Salesforce

As a Salesforce Select Partner, we bring multi-cloud experience across the platform, including Service Cloud, Field Cloud, Marketing Cloud, Agentforce, Data Cloud, Commerce Cloud, Sales Cloud, MuleSoft, and many industry-specific cloud options. Major analyst groups like Tricentis, ISG, Gartner, Forrester, and Everest Group have recognized our transformative Salesforce practice.

10+

Industries

100+

Customers

500+

Projects

360+

Certifications

5.0/5

CSAT

Engagement Types

Organizational Transformation

  • New Org Implementation

  • Org Assessment

  • Org Optimization

  • Architecture Assessment

  • Code Optimization

  • Data Migration Planning & Strategy

  • Design-Led Solution Design

  • Customer 360 Strategy & Roadmap

Legacy CRM Transformation

  • Process Migration Planning

  • Architecture Migration Planning

  • Migration Planning of Integration with SAP/Other ERP system

  • DevOps – CI/CD Strategy

  • Data Migration Planning & Strategy

Marketing & Analytics Transformation

  • Einstein Reporting & Analytics

  • Tableau Analytics

  • Social Listening

  • Email Automation

  • Customer Journey Mapping

  • Customer 360

QToC Transformation

  • Lead Management

  • Account and Opportunity Management

  • Quote Management

  • Order Management

  • CPQ and Billing

Service Transformation

  • Service/Case Management  

  • Field Service and Field Sales Transformation

  • Work Order Management

  • Service appointment

  • Customer 360 Analytics for Service

  • Knowledge Base Management

Implementing Agentforce, Salesforce’s AI Agent Platform

As an official Salesforce partner and experts in artificial intelligence (AI), Marlabs’ team is uniquely positioned to help you get the most out of the new Agentforce offering of Salesforce. With Agentforce, organizations can create, deploy, and manage autonomous, interactive AI agents. Whether you’re creating agents for internal employees or external customers, our consultants are ready to support you from AI discovery and strategy to implementation and enablement.  

While AI has the potential to transform industries and organizations, it can also be difficult territory to navigate. So much so that 80% of AI initiatives fail. That’s why Marlabs created our AI Evolution Framework to guide our clients to more positive and meaningful outcomes. If you’re looking to combine the power of AI with the optimization of Salesforce, our team has the necessary combination of skills and experience to help you succeed.
Learn more about our AI services

Get the Most out of Salesforce with a Solid Data Foundation

For most problems that organizations encounter with Salesforce, we’ve found that the root of the issues laid not necessarily in Salesforce but in the organization’s data. A technically successful implementation only goes so far when the data that goes into the system has inconsistencies, errors, or a lack of visibility into its history. As is often the case, where an initial data problem exists, the problems tend to multiply as that data is used, moved, and adjusted.

Our team of consultants are experts in Salesforce as well as data and analytics, which gives us particular insight into how to set our clients up to make the most of their investment in the Salesforce platform. By setting our clients up with a well-rounded data strategy and seeing them through to execution and enablement, we help clients cultivate better data quality, integrate other systems seamlessly with Salesforce, and produce meaningful reports to drive data-centered decision-making.
Learn more about our data services

How Salesforce Implementation with Marlabs Sets You Up for Success

What are the benefits of working with an official Salesforce implementation partner? Our team has vast experience helping companies like yours with Salesforce implementations. Add to that our cross-functional expertise in AI, data, and platform and cloud engineering, and we’re exceptionally positioned to drive your organization toward success.

Customized Solutions

Our extensive experience as a trusted Salesforce implementation partner gives us greater insight into how to help your organization get the most out of the platform. We work closely to understand your business needs and to build custom apps, workflows, and integrations that align with your goals.

Accelerated Time to Value

Whatever your requirements, our team has proven, industry-specific methodologies and templates that greatly accelerate deployment. Our experiences grant us the benefit of efficiency without cost to efficacy.

Ongoing Support and Optimization

We go beyond initial implementation. Our team can provide guidance and support in initial strategizing, and we offer continuous improvement and optimization. With Marlabs, you can continuously adapt your Salesforce platform to meet evolving business needs.

Our End-to-End Salesforce Augmentation

Marlabs does far more than just basic Salesforce implementations. Our Salesforce augmentation solution goes beyond Salesforces’ native capabilities by bringing together three critical engines of digital transformation: data management, intelligent automation, and AI digital workforces. As a Salesforce Select Partner, we’re recognized globally for expert delivery of smarter, faster, and more trustworthy Salesforce architecture.
Learn more

Salesforce Industry Use Cases

Our team has supported Salesforce implementations across a variety of industries. We understand how to pair the specific needs of the industry with the technical advantages of Salesforce. Here are some of the use cases we’ve seen in a variety of industries:

Related Case Studies

Related Articles