Revised on 22-Jan-2024

Privacy Notice

Introduction

This Privacy Notice outlines the personal rights pertaining to those data that Marlabs LLC and its affiliates (hereby referred as ‘Marlabs’) processes which are received through our website  or via online interactions, for instance through our branded social media pages; offline collection, including Marlabs events, surveys, questionnaires, research and evaluations; third-party sources, including business partners and vendors; or when you apply for an employment opportunity with Marlabs (collectively, the “Offerings”).

PII Collected and Purpose of Data Processing

We may collect Personal Information directly from you in the following circumstances and the processing may be based on rules such as consent based, Contractual Necessity, Legal Obligations, Legitimate Interest, Vital Interest or Public task.
  • Contact Information such as name, business email, phone number, company details or address when you express an interest in obtaining additional information about our services; via our contact-us" or similar options on the website. We may also be getting the information from events we conduct and third-party sources.
  • Information such as Global Database check, Criminal check, credit check, drug test, reference check etc. are done whenever required based on project specific Customer needs.
  • Prospects information, Personal information is processed as part of maintaining relationships or related to entering into an agreement with prospects.
  • Customer information, Customer’s personal information is processed during the signing of execution of an agreement as part of a business opportunity, maintaining relationships, handling disputes etc.
  • Suppliers, supplier’s personal information is processed for the purpose of making payments, maintaining relationships, getting into an agreement, handling disputes etc.
  • Applicant Information, if you apply for an employment opportunity with Marlabs, we collect your name, email, phone number, address, and the information you provide in your application materials and during any interview process.
  • Reviews and Feedback, if you voluntarily submit certain information to us, such as by filling out a survey about your user experience, providing feedback, or submitting a review of our services, we collect the information that you have provided.
  • Legal obligations, there may be situations where the data we collect are processed to comply with any legal requirements.
  • Cookies and Similar Technologies: We use common information-gathering tools, such as cookies and similar technologies, to automatically collect information as you navigate our website, our services, or interact with emails we have sent to you.
  • Information we receive from third parties: We collect some Personal Information from third parties, such as publicly available databases or social media platforms; and vendors who compile information for our use, such as in recruiting or sales leads.

Personal Identifiable Information We may collect

We may collect personal information when you interact with the Website, such as if you choose to register or create a user profile on the Website (e.g., to gain access to specific content, attend a hosted event, respond to a survey, or request Communications about specific areas of interest), or otherwise provide it to us. Depending on the specific Communication you are receiving, or the web page of the Website you are using, such information may consist of your name, current job title, company address, email address, telephone and fax numbers, correspondence with you, which newsletters you subscribe to, and other information you provide to us.

We may also collect personal information if you register for the Website using a third-party social network account (e.g., LinkedIn, Facebook, and Twitter). For example, the Website may allow you to login using your social network account credentials. We may collect the username associated with that social media account and any information or content you have permitted the social media network to share with us, such as your profile picture, email address, and birthday. The information we collect may depend on the privacy settings you have with the social network site, so please review the privacy statement or policy of the applicable social network site. When you access the Website through your social network account, you are authorizing us to collect and use your information in accordance with this Privacy Notice.

Log information, cookies

The Website collects standard Internet log information including your IP address, browser type and language, access times and referring website addresses. To ensure that the Website and Communications are well managed and to facilitate improved navigation, we or our service provider(s) may also use cookies (small text files stored in a user’s browser) to collect aggregate data. Additional information on how we use cookies and other tracking technologies and how you can control these can be found in our Cookie Policy.

Use of Information

We use all the personal data we receive from entities like Prospects, Customers, suppliers, employees, contractors etc. for business purposes out of legitimate interest/legal obligation or consent based and only as and when it is necessarily required.

Your personal information Rights

In accordance with data privacy requirements Marlabs recognizes that data subjects have specific rights that must be protected and observed.

Right to Know

You have the right to know certain information about our data practices in the preceding 12 months. You have the right to request the following from us:
  • Personal Information we have collected about you.
  • Sources from which the Personal Information was collected
  • Personal Information about you that we have disclosed
  • Third parties to whom Personal Information was disclosed
  • The purpose for collecting the Personal Information
All data subject requests and data erasure request related information are tracked and managed internally.

Right to get consent

Data Subjects may be asked to provide their clear and unequivocal consent for the collection, processing and transfer of their Personal Data.

Right to access

Marlabs may provide data subjects with access or can request for the personal data that we manage as a data controller.

Right to Modify

Marlabs recognizes the right of individuals to have inaccurate or incomplete data modified. Data subjects for whom data needs to be modified can contact us, the contact details are available below.

Right to Erasure

If any information is inaccurate or incomplete, the Data Subject may request that the data to be erased. If the data being processed is no longer legal or appropriate, the data to be deleted/erased, unless required by applicable laws.

Personal data is not retained for longer than is necessary for the purpose for which the data was originally collected. However, some personal data may be required to be retained to adhere with legal or regulatory obligations.

Withdrawing consent

Data subjects have the right to ask us not to process your personal data for any purposes which are not legal. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such by different means we use to collect your data.

It is completely up to you whether you want to access or not and use this website and provide the information requested, if applicable (generally termed as, “Subscribe”). Marlabs uses the contact information you provide to us via contact forms to contact you about our services. Each time you receive electronic marketing information from us, you have the option to decline to receive further marketing information from us.

You may unsubscribe from these communications at any time by clicking the (“Unsubscribe”) link at the bottom of any email that we send to you.

Right to restriction of processing

Individuals have the right to limit the processing of their personal data under certain circumstances, such as when the accuracy of the data is contested, or the processing is unlawful.

Right to Data Portability

Individuals can request their personal data to be provided to them in a structured, commonly used, and machine-readable format, allowing them to transfer it to another data controller.

Right to Object

Marlabs recognizes the right of individuals to object to the processing of their personal data, where such objections are allowable under data protection legislation.

Rights related to automated decision-making

Individuals have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects concerning them or similarly significantly affect them.

Right to Nominate

Individuals have the right to nominate a person who can execute all the rights on behalf of the data subject.

Right for No Retaliation

Business shall not discriminate against an individual because they exercised any of the personal information rights.

Information Transfer/Sharing/Disclosure

We do not intend to transfer, share or disclose your Personal Information unless we have your consent in advance, to third parties who are not bound to act on our behalf unless such a transfer is legally required. With respect to projects, we may transfer the data internationally as per the Customer business or project specific requirements. In case we transfer/disclose any information as legally required we will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on our behalf Similarly, it is against our policy to sell any Personal Information we collected.

Third party References

The website may contain references to other websites, applications, and services maintained by third parties. These links are provided for your convenience only. The information practices of other services, or of social media platforms that host our branded social media pages, are governed by the privacy policies and terms of use of those entities.

The providers of third-party apps, tools, widgets and plug-ins on our online channels (such as Twitter, LinkedIn and Facebook) also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of the features and is subject to the privacy policies or notices of these providers. To the extent permitted by applicable law, Marlabs is not responsible for these providers’ information practices.

Child Privacy

Our website and services do not knowingly collect personal information from users under the age of 13. If you are under the age of 13, you are not permitted to use the website and Services or to disclose Personal Information. If we learn we have collected or received Personal Information from a child under 13, we will delete that information.

Data Security

Marlabs stores personal data related to stakeholders and Customers at a data center located in US. In some cases, Customer data may be stored in storage environment provided by them based on project specific requirements. We ensure that all the appropriate controls are in place to safeguard the security of data stored by us. Wherever your Personal data is held by Marlabs or on its behalf, we will take reasonable and appropriate steps to protect it from unauthorized access or disclosure. We have appropriate Technical and Organizational measures in place like firewall, encryption, VPN/VDI access, Email security solution, Access control matrix, DLP monitoring tool, data masking, periodic data restoration and SIEM (Security incident monitoring tool) etc. Marlabs ensures that the person who handles personal data is trained in Privacy and Information Security to manage data with utmost confidentiality. Data Privacy Impact Assessments are performed to evaluate the impact on Privacy Data and adequate security measures taken.

Information Retention

We retain your personal information for as long as the information is reasonably needed for the purposes described in this Privacy Notice. We also may retain your personal information to comply with our legal or professional obligations, enforce our agreements, or resolve disputes.

Data Breach Response

Data breach means the loss of unauthorized access to, or unauthorized disclosure of personal information resulting from a security breach. All privacy data related breaches can be reported to our Privacy Officer and please refer to the contact details section below for reporting details. In case of any data breaches occurring, it shall be informed to the impacted data subjects within 72 hours of discovering the breach.

Certifications/Attestations

Marlabs has defined Information Security Management System to ensure the Security and Privacy of data stored and processed by us. Our Policies and Procedures are in compliance with frameworks like ISO 27001, SOC, HIPAA, GDPR and CCPA that is followed to design, implement, and monitor Cybersecurity/Information Security and Privacy controls.

Contact Details

If you wish to use any of the above mentioned rights or you may have a concern/grievance regarding data privacy related practices, data breach or related to any violation to this policy, please raise a personal information request or contact Marlabs Data Privacy Officer at privacy@marlabs.com

‍When you are raising a request, we may ask you for more details; If you are submitting a personal information request on behalf of someone other than yourself, we may ask you for proof of authorization.
‍
‍Postal Address:
Bangalore, India
Primeco Union City,
7th floor, Block 1
Sadaramangala Industrial Area,
ITPL Main Rd, Whitefield, Bengaluru – 560067
‍
Marlabs responds to each request within the legal time limit. To prevent abuse, we may request the person for additional information to confirm his identity.

Revision to this document

This Privacy Notice document may be revised as and when required based on the requirements by law or by any other means of applicability. All Revisions to this document will be updated on our website and your use of our website means that you accept our published Privacy Notice.

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