Protection against increased security risk for a media services company

Challenge

Like most businesses, the client had begun to face an increased risk of cyber threats from phishing attacks, malware infections, and ransomware attacks. However, because of a lack of visibility into its network and computing environment, the client could not detect and respond to security incidents effectively. In addition, the lack of a centralized incident response process added to the delays and inefficiencies in incident response. The client’s inability to comply with regulatory requirements and standards, including GDPR and PCI DSS, because of a lack of resources was of equal concern.

Solution

Marlabs took a holistic view of the client’s needs and set up a security operations center (SOC). The SOC provides threat intelligence and detection services. The intelligence service lets the client stay updated and informed about the latest cyber threats in order to adjust its security strategy. The detection service provided 24/7 monitoring of its networks and computing environment using the latest threat detection techniques such as security information and event management (SIEM) and threat intelligence.

Concurrently, centralized incident response processes (with playbooks for common incident types) and a compliance management service were set up. The incident response processes included incident triage, investigation, and response. The compliance management services ensured the client could comply with various regulatory requirements and standards.

Results

The media services company significantly improved its cybersecurity resilience by implementing advanced threat detection and automated response mechanisms. These enhancements enabled real-time monitoring and quicker incident resolution, and this reduced the organization’s exposure to potential breaches and minimizing downtime. As a result, the company was better equipped to handle emerging threats with greater speed and precision. With improved visibility into its security posture and a faster, process-driven, and more efficient response to incidents, the client has audit alignment and can meet all compliance requirements.

In addition to enhanced protection, the new security measures fostered a culture of proactive risk management across the organization. Teams gained better visibility into potential vulnerabilities, allowing for more informed decision-making and strategic prioritization of security investments. This shift not only strengthened compliance and governance but also boosted stakeholder confidence in the company’s ability to safeguard its digital assets.

Impact

• 100% visibility into network and computing environment
• 24/7 monitoring with incident triage, investigation and response
• Improved security posture and faster response
• Lowered cost of security operations