Optimizing Customer Experience in Lifesciences Through Omnichannel Commerce - Marlabs

Optimizing Customer Experience in Lifesciences Through Omnichannel Commerce

The pandemic created a significant amount of disruption. Enterprises had to shift to remote working models and embrace the uncertainty that ensued. Today, we will shed some light on the overarching trends within the B2B commerce space and essentially narrow down specifically on the Lifesciences industry. We will also analyse what exactly does B2B commerce mean and how we believe the lines between B2B and B2C consumer experiences are blurring and will eventually disappear.

Marlabs LLC

About Marlabs LLC

Marlabs helps leading companies around the world make operations sleeker, keep customers closer, transform data into decisions, de-risk cyberspace, boost legacy systems, and capture novel opportunities and digital-led revenues. It provides digital-first strategy and advisory services, rapid solution incubation and prototyping, and agile digital solution engineering. Marlabs is headquartered in New Jersey, with offices in the US, Germany, and India. Its 2,500+ global workforce includes highly experienced technology, platform, and industry specialists from the world’s leading technical universities.

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