Marlabs has been appraised at Capability Maturity Model Integration (CMMI) Level 5 using the SCAMPI (Standard CMMI Appraisal Methodology for Process Improvement) approach prescribed by the CMMI institute. This significant and historic milestone makes us a part of the league of renowned IT services companies who achieved this.
An assessment at maturity Level 5 demonstrates that Marlabs is functioning at an “optimizing” level, a level at which an organization continually improves its processes based on a quantifiable understanding of its performance requirements and business objectives. Marlabs has been consistently focused on delivering defect free services to our customers, customer satisfaction through well-defined processes for productivity improvement is critical to our success.
CMMI is a world-class performance improvement framework for competitive organizations that want to achieve high-performance operations. Building upon an organization’s business performance objectives, CMMI provides a set of practices for improving processes, resulting in a performance improvement system that paves the way for better operations and performance. More than any other approach, CMMI doesn’t just help improve organizational processes. CMMI also has built-in practices that help improve the way any performance improvement approach is used, helping to achieve a positive return on investment.
Marlabs is an award-winning provider of innovative Information Technology and Knowledge Process Outsourcing services. Marlabs was founded in 1996 with headquarters in Piscataway, New Jersey (USA). The company follows a unique multishore model utilizing Global Technology Centers of Excellence. With a dedicated human capital of over 2100 and a network of delivery centers in USA, Canada, Mexico and India, Marlabs has assisted hundreds of customers across different verticals in achieving success through business and operational excellence.