Marlabs organized the event, ‘Digitization of Healthcare – The Aetna Experience’ on Wednesday, May 23, 2018, at Hartford, CT.
Renee Ghent, Vice President, Digital Program Delivery at Aetna, spoke about Digitization of Healthcare and the ongoing shift from managing transactions to driving member engagement across the patient journey by becoming a partner-in-care. It was a candid, insightful discussion on Aetna’s digital transformation initiative with their several successes as well as lessons learned. Renee spoke about her personal career path as well as the digital transition at Aetna, including about how she evolved into a tech practitioner and digital evangelist. Overall, the response from attendees was overwhelmingly positive with many saying they wanted to make sure they would not miss the next event from Marlabs!