Salesforce Platinum CRM Consulting
and Implementation Partner.
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WHO WE ARE
AWARDED BEST IMPLEMENTATION PARTNER STATUS
Marlabs, the Salesforce® practice of Marlabs, is a Platinum Consulting Partner of Salesforce with a 100% certified team of consultants and developers who have deep capabilities on the Salesforce® Customer Success Platform and products. In 2015, we were awarded the Best Implementation Partner FY15 status by Salesforce. We have demonstrated success by helping our clients to leverage the Salesforce® platform to understand their customers like never before, and in turn sell and market smarter and faster while serving better.
DESIGN, BUILD, IMPLEMENT OR ENHANCE APPS ON THE SALESFORCE® PLATFORM
Our services provide you with customized, cloud-based, innovative solutions on the Salesforce Platform that solve your business problems within the shortest possible time. We don’t let your current technology, or a sub-optimal CRM system or multiple silo systems used by your business functions come in the way of seamless implementation, integration, and enhancements. We partner with Salesforce to help you through implementation, integration, and transition smoothly from a challenging business situation to a profitable one.
AVERAGE C-SAT SCORE IS 9.9/10 OVER LAST 18 MONTHS
We provide end-to-end cloud-based CRM services and solutions that include consulting, design, customization, implementation, testing, enhancements and project management for existing Salesforce® users and new clients. By collaborating and working closely with client teams, we have delivered Client Bliss (a critical metric we measure for internal rigor) in 450+ projects, 100+clients and across 15 business verticals. You can learn about some of them by watching our testimonial videos and reading the case studies.
GOAL IS TO DELIVER TO THE PACE OF YOUR BUSINESS
We use a unique delivery method that makes it possible for our Salesforce®team to deliver what is required within a very short span of time. Our timelines are split into two week delivery cycles to ensure that business relevance and client participation is as its most optimum. Working quickly to deliver at the dynamic pace of your business makes us different from many other Salesforce Partners in the world. Our developers hold multiple certifications and have vast experience from a diverse range of projects implemented in the US, Canada, India, Australia, Japan, Africa and the UK.
INSIGHTS
CASE STUDIES
A Successful Digital Transformation Leading To Connected Processes For Enriched Customer Experiences
BRING INNOVATION TO YOUR BUSINESS BY SOLVING
THE CHALLENGES OF THE FUTURE
Marlabs is helping enterprises to build the next generation of solutions focused
on answering future client needs and bringing immediate business results.
OUR CLIENTS
WHAT OUR CLIENTS SAID
Our client Flipkart speaks about the high quality of work and commitment demonstrated by Marlabs for one of their most critical projects called Seller Onboarding. Marlabs has been endorsed for its flexibility, pace and collaboration on the project, and the high level of industry expertise and knowledge it brought to the table.
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Here is a testimonial video endorsing our work by one of our favourite clients, Urban Ladder. At Marlabs, a project is complete only when the client is smiling. Our 100% Salesforce certified team of developers and experts focus on solving hard business problems through a high level of understanding, flexibility, business knowledge and involvement. Thus, it’s no exaggeration when we say, our client’s business is our business. This testimonial from the young and dynamic team at Urban Ladder reinforces that. We hope you enjoy watching it and do share!
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Our client Pearson has chosen Salesforce as its global platform and Marlabs as the transformation partner in the region. In this testimonial video Ujjwal Singh, Vice President, Products K-12, Sudhir Rao, Vice President & CTO and Anand Kumar, Technology Portfolio Director, PMO talk about Pearson’s K-12 Transformation project at length. They discuss how Marlabs and Salesforce have helped them inculcate a data driven culture and a mobile workforce with instant decision making capability.
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Our client UB speaks about the enterprise-wide business transformation initiative, Project Pride, that was launched to enable the UB sales team. They recommend Salesforce® for its multi-tenant architecture, and Marlabs, the consulting and implementation partner of Salesforce, for their problem-solving approach to business and high level of flexibility and willingness to do what it takes.
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Our client CEAT speaks at length about CEAT’s Integrated Business Application(CIBA), an enterprise-wide business transformation initiative that was enabled by Salesforce and Marlabs. They recommend us for our flexibility, pace, business understanding, collaboration strengths and ability to do whatever it takes to achieve business goals or Client Bliss.
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Our client Brigade, (one of India’s leading real estate companies), speaks about how they have grown their business using Salesforce® CRM and worked with Marlabs since the start of their Salesforce® journey five years ago. Marlabs continues to work with Brigade as the preferred implementation partner of Salesforce® in India. Marlabs has been highly recommended for their problem-solving approach to business, professionalism, high level of flexibility, attention to detail and willingness to do what it takes to deliver the ultimate customer experience.
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Our client Cleartrip (one of India’s leading travel and leisure companies) speaks about how they have benefited from using an innovative and world-class CRM system like Salesforce® and worked with Marlabs as the implementation partner of choice in India. Cleartrip recommends Marlabs’s problem-solving approach to business, professionalism, high level of flexibility, attention to detail and willingness to do what it takes to deliver the ultimate customer experience.
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Our client Amnesty International India speaks about the high quality of work and commitment demonstrated by Marlabs for one of their most crucial projects called Fundraising. Marlabs has been endorsement for its flexibility, pace and collaboration throughout the project with zero downtime and hindrances.
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Success Stories
BLOGS
5 Signs You Aren’t Getting the Most Out of Your Salesforce® Solution
blog-salesforce / September 21, 2017
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