The Digital Lending Transformation: A Modern Advantage

Digital lending, though not a new concept, has undergone a significant transformation in recent years. While its roots can be traced back to the early 1990s, the true impact of digital innovation on the financial industry has become evident only recently.

Leveraging Salesforce Financial Services Cloud to stay ahead

Customer expectations are evolving in the financial services domain. Self-service options are on the rise, empowering customers to manage their finances independently. While this trend offers convenience, it risks diluting the close relationships traditionally shared between banks and customers. To thrive in this new landscape, the industry must find ways to deepen customer connections while expanding the value of its offerings. In this blog, we explore the emerging trends in the BFSI landscape and how Salesforce can help business leaders develop better relationships with their customers.

A community website that’s a safe space to help relaunch millions suffering from addiction

On a Sunday midnight in June 2022, a 24-year-old Linda Radcliffe* made a frantic call to her mother in Georgia, unable to control her sobs as she tried to explain how one of her friends—who’d been struggling with addiction—had taken a mix of alcohol and drugs that night.

Creating Connected Omnichannel Experiences with AI-orchestrated Customer Journeys

In today’s rapidly evolving business landscape, delivering a seamless customer experience has become a paramount challenge for organizations across various industries.

The customer experience imperative: How lifesciences companies can win

Lifesciences companies need to invest in digital technology to improve customer experience (CX). When understood and implemented properly, lifesciences companies can better understand and map the patient journey leading to more interactions along the value chain leading to increased sales volumes.

Purpose Beyond Profits: Creating a Digital Safe Space for Those Affected by Addiction

At Marlabs, transforming human outcomes are at the core of our digital interventions; to create a positive impact on our planet, and its people. Learn more on how we helped this startup create a rehabilitative digital safe space for the millions impacted by drug and alcohol addiction.

Harness the Power of Salesforce with Marlabs

Why do the world’s largest enterprises trust Marlabs for their Salesforce needs? Find out here!

Playbook: Transforming customer and partner experiences in retail, CPG, and manufacturing

Most enterprises want to do similar initiatives but struggle to roadmap and strategize on how to build a digital experience to all its stakeholders.

Purpose beyond profits: crafting a safe digital haven for millions struggling with addiction

In the modern era of digital transformation, it’s essential for businesses to not only focus on their bottom line but also positively impact society. As a leader in digital transformation, Marlabs realized the potential to create

Transforming customer excellence for a leading electrical components manufacturer

In today’s competitive business environment, digital transformation is essential for organizations seeking to thrive and maintain a competitive edge.