Overview:
A global logistics company wanted to automate its cargo processing system.
Business Challenge:
The company needed to automate processing of incoming cargo manifests from customers. Cargo manifests were received via emails. These manifests were processed manually and entered into the cargo management system for submission to US Customs and Border Protection Agency. Manual processing of manifests was time-consuming and error-prone.
Solution:
The UiPath robot read incoming emails with attached cargo manifests. PDF attachments were read using ABBYY (OCR reader) and automatically entered into web-based cargo management application using UiPath. The SaaS application is being used to make submissions to US customs.
The Impact:
- Degree of robotization: 75% of effort automated
- ROI: 150%
- Error rate reduced to 0%
- Manual effort reduction to 75%
- Faster processing time – reduction of up to 90%