Below are few benefits of Salesforce CPQ –
- Improved accuracy and speeds up the sales process – Research conducted by Ovum says that 76% of the clients stop doing business with a brand after one bad customer experience (Source). It is important that the sales representative provides correct quote at the first go to avoid losing business. Salesforce CPQ takes you through the step-by-step process and trains the sales reps throughout the process. This tool also houses all the information pertaining to policy and price change, thus improving accuracy. By using guided selling with automation, the sales reps can create more complex quotes in a jiffy.
- Increased revenue – Salesforce CPQ tracks your customer preferences and suggests the right mix of products and services for you. This helps the Sales reps to cross-sell, up-sell and ultimately get more business for your company.
- Improves productivity and efficiency – CPQ has the intelligence to store previously used quotes or product bundle. it also allows human oversight, if necessary, through automated executive approval process, allowing the sales team to process the quotes quickly and close the deals without manual intervention.
Marlabs is a Salesforce platinum Partner with 9.9/10 CSAT rating from over 450 projects worldwide. Marlabs has been featured in Gartner’s Market Guide for Salesforce Implementation Partners in 2018. In 2015, Marlabs was awarded the Best Implementation Partner FY15 status by Salesforce ®.
Don’t forget to follow our official channels below-
Salesforce LinkedIn Showcase Page: https://www.linkedin.com/showcase/salesforce-marlabs/