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Retailers have been moving into a different operating model in the pandemic era — one that combines enhanced e-commerce and safer in-store experiences. However, to stand out in the post COVID-19 world, retailers will need more than that. They need a new transformed model that fuses e-commerce with in-store shopping at a bespoke experience level.Read more

Health insurance is primed for a major change in serving the needs of customers. Market conditions and current trends in health care, combined with the sudden and urgent need to address the COVID-19 pandemic, have created the perfect storm. Expect true innovation, starting with ideas such as a budget-friendly pre-paid insurance card that can beRead more