Guidewire

Guidewire provides flexible and scalable core system software covering all the aspects of insurance lifecycle such as enterprise content management, underwriting, agency systems, policy administration, billing, claims, fraud management, and reinsurance management. Marlabs helps insurance companies transform core systems using Guidewire solutions. Our team of skilled and certified Guidewire professionals is proficient in carrying out Guidewire software configuration and implementations. Marlabs works with insurance companies to align Guidewire applications with business objectives to prevent vulnerabilities from the implementation and deliver the project on time and within budget. 
 

Insurers need to increase business profitably by capitalizing on market opportunities, improving productivity, customer relations, and agent relations. Guidewire PolicyCenter is a flexible policy administration system for the insurance sector. PolicyCenter streamlines the core processes in the policy lifecycle—proposals, product definitions, underwriting, pricing, binding, validations, and renewals. It can be modified based on business requirements and integrated with legacy systems and third party applications with ease. 

Case Study
Marlabs maintained the application and developed regular software enhancements to support ongoing business process changes.
Different billing processes and diverse platforms can result in slow response time affecting the quality of services to customers and partners for the insurance industry. A unified billing system that manages all billing processes will enable smooth functioning and seamless integration with internal and external applications.
 
Guidewire BillingCenter® is built exclusively for the property and casualty insurance industry. BillingCenter automates the billing lifecycle, enables design of a wide variety of billing and payment plans, manages agent commissions, and integrates with any third party system to help insurers get the most from their billing system. 

 

Case Study
Marlabs maintained the application and developed regular software enhancements to support ongoing business process changes.

Legacy claim systems cannot handle the pressures of the current insurance industry effectively. Streamlining the claims process can help insurers improve their operations and competitive advantage. This also provides insurers greater control over the processes thereby reducing errors and additional expenses. Guidewire ClaimCenter® is a flexible Web-based claims system for the property and casualty insurance industry. ClaimCenter facilitates end-to-end claims lifecycle management enhancements and keeps track of necessary claims-related financial data.

Case Study
Marlabs maintained the application and developed regular software enhancements to support ongoing business process changes.
All Guidewire applications use a common technology for configuring the data model, user interface, business rules, and integration APIs to meet the specific needs of the insurance industry. This forms the basis of Guidewire ClaimCenter, PolicyCenter, and BillingCenter.
 
Guidewire platforms have the following benefits:
  • Can be easily integrated into services-oriented architecture using Web service APIs  
  • Are Web-based and does not require installation
  • Can support thousands of concurrent users
  • Can run on the insurance industry's preferred application servers, operating systems, and databases
Case Study
Marlabs maintained the application and developed regular software enhancements to support ongoing business process changes.

Marlabs Guidewire consultation capabilities for Guidewire PolicyCenter®, Guidewire BillingCenter®, and Guidewire ClaimCenter® include Configuration of business rules, new screens, and data model, and integration with external systems. User acceptance testing, system integration testing, and automated testing framework in GOSU, data profiling of legacy data, and report generation are other consultation capabilities. Technologies are Java (Web Services), Apache Tomcat, XML, ANT, J2EE, Guidewire - GOSU, SQL Server, Oracle 9i, ETL Tools – Informatica.

Case Study
Marlabs maintained the application and developed regular software enhancements to support ongoing business process changes.
Marlabs Guidewire Application Consultation capabilities include integration, configuration, and testing. Our expertise includes integration with a number of external systems like Policy Center, Address Book, ISO Search, SOAP based Web services, plugins, messaging code, and templates, and data model. Related technologies are J2EE, Java, SOAP based Web services, HTML, and XML. 
 
Components for application configuration includes extend data model, change or improve Guidewire base applications, modify Guidewire user interface, implement security policies, create new business rules and processes, designate activity patterns, and define workflows. Related technologies are GOSU, Java, J2EE, JavaScript, and HTML. Our testing capabilities include Guidewire unit test cases based on lines of business, creating test data for various lines of business, automating functional testing by creating GOSU based framework for testing, performance testing, user acceptance testing and system integration testing. Related technologies are GOSU, Java, WebService, ClaimCenter. 
Case Study
Marlabs maintained the application and developed regular software enhancements to support ongoing business process changes.
Marlabs Guidewire application configuration has the following features:
  • Define workflows: create new workflows, create new workflow types, and attach entities to workflows as context entities
  • Create business rules and processes: create customized business-specific application rules and GOSU code
  • Implement security policies: customize permissions and security in XML and then apply these permissions at application runtime
  • Modify application interface: configure the text labels, colors, fonts, and images that comprise the visual appearance of the application
  • Change or augment the ClaimCenter application: extend the functionality of the application by building new views or change validations.
Read more
 
Case Study
Marlabs maintained the application and developed regular software enhancements to support ongoing business process changes.
Guidewire applications can integrate with a variety of external systems using a diverse toolbox of services and APIs that can link it with custom code and external systems:
  • Web service APIs - Web service APIs are a general-purpose set of application programming interfaces that can be used to query, add, or update Guidewire data, or trigger actions and events programmatically
  • Plugins - Guidewire plugins are mini-programs that applications invoke to perform an action or calculate a result. Guidewire recommends writing plugins in GOSU.
  • Messaging plugins send messages to remote systems, and receive acknowledgements of each message
  • Authentication plugins define custom authentication systems
  • Document and form plugins transfer documents to and from a document management system, and also help prepare new documents from templates. Additionally, there are GOSU APIs to create and attach documents
  • Templates generate text-based formats containing a combination of ClaimCenter data and fixed data.
Read more
 
Case Study
Marlabs maintained the application and developed regular software enhancements to support ongoing business process changes.
Marlabs Guidewire testing includes functional testing, performance testing, automation testing, user acceptance testing, and integration testing. Functional testing tests the functionality of the application as per business requirements of different lines of business, data synchronization and exchange. Performance testing ensures that the application meets desired performance criteria such as throughput, system latency, response time, load, stress memory test. Automation testing creates test data and testing business rules and Interfaces by creating GOSU framework for integrated tests. User acceptance testing involves working with end users towards achieving the desired application usability by creating test cases, test data, documentation and functionality. Integration testing verifies integration with other external systems.
 
Benefits of Guidewire testing include efficient and effective test automation strategy, higher return-on-investment, long-term solutions focus, achieving quality-goals and ensuring good-quality, defect-free products, and reducing the duration of testing lifecycle.
 
Case Study
Marlabs maintained the application and developed regular software enhancements to support ongoing business process changes.

Case Studies

  1. Real-time construction progress tracking system enables effective monitoring
  2. Marlabs’ SAP UX solution increases SAP HANA ROI
  3. Salesforce CRM implementation increases and aligns sales and customer service efficiency
  4. Claims processing system enhances customer service and operational efficiency while reducing costs

Resources

  1. Company fact sheet