Marlabs Transforms Airlines’ On-board Service Operations; Helps Grow Profits with Integrated Platform

Abstract
Gate Gourmet is the world’s largest independent provider of airline catering and provisioning services. The company envisioned a revolutionary product that would enable airlines around the world to enhance their supply chain operations and streamline a range of onboard service processes.  As Gate Gourmet’s strategic partner, Marlabs built InFlight Exchange (IFX) – an integrated SaaS solution for Gate Gourmet’s airline customers. A suite of state-of-the-art business applications managing the complete onboard service process, IFX connects airlines with multiple caterers. Providing a holistic view of an airline’s entire onboard service operations from warehouse to day-of-performance, IFX has transformed airline catering by optimizing the supply chain, modernizing the logistics processes and saving food and fuel costs. As the world’s leading airline caterers, Gate Gourmet too has recorded similar benefits from IFX including enhanced quality of service and customer satisfaction.
 
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