Managing application budgets, resources, and service levels is a balancing act at the best of times. Considering today’s stiff economic challenges, how do you continue to meet your application management objectives by:

• Having the skills on board to keep your systems going.
  
  
• Exceeding service level commitments to your users.
  

While keeping a lid on operational costs in the face of shrinking IT budgets.

Given that some of your applications may be at the mature phase of their life cycle, maintaining them is probably harder as a result of:

• Large number of changes made over the time in service.
  
  
• Inherent difficulty of interpreting customized code.

Turn challenges into opportunity
Marlabs will help you keep your key software systems aligned with your business needs.

With a dedicated Application Maintenance Center of Excellence and a 200-member team, the expertise to guarantee system availability is always close at hand. Our total, contractually bound commitment to service levels ensures 99.9% up-time, 24x7. The global delivery model reduces outlays while helping you scale.

A structured knowledge acquisition and retention process enables seamless transition of your software to the Marlabs team with zero disruption. Shadowing the current application maintenance team helps expedite knowledge transfer and finalize service level agreements.

Plus, technology expertise across mainframe, mid-size and client-server platforms ensures that we have got you covered when it comes to your mission-critical IT systems. Utilization of industry frameworks such as ITIL and CMMI optimizes software management processes for maximum efficiency and effectiveness.

By nurturing your application assets today, we will free you to focus on your business priorities. When you are ready, we will transition the more mature systems to current software platforms so that you are able to further reduce your maintenance challenges.

Learn more
Would you like to learn more about how we can help you get your application budgets, resources, and service levels in better alignment?